FAQ

 

How to book us

Call us at (470) 535-7261, email us at PopUpBabyATL@gmail.com or fill out the contact form on our website. 

Waiver must be signed prior to set up of any event

Deposit/Reservation

To secure your event date, we require a $75 non-refundable deposit that will be deducted from the total. Remaining balance will be due two (2) weeks prior to your event. Waiver must be signed prior to set up. Failure to pay balance or execute the contract will result in cancellation of the event and forfeiture of deposit. 

If booking is less than two (2) weeks prior to the party date, the full amount will be due at the time of booking. 

Pay Options

We accept payments through CashApp ($PopUpBabyATL), PayPal (PopUpBabyATL), and Bank Transfer/Credit Card payments (Quickbooks). Please note that credit card payments will be subject to a 3% surcharge. 

Cancellations

Should you need to cancel your reservation, please be sure to call us as soon as possible at (470) 535-7261. There will be no refunds of any money collected if cancellation is less than seven (7) days prior to the event. 

 

Weather Conditions

PopUp Baby LLC will not set up in rainy or excessive weather conditions. Please have an alternative space indoors if there is a chance of rain during your event. There will be no refunds due to weather.  For the safety of the children, any outdoor event that is held in 80 degrees or warmer MUST require a tent. You can use your own or rent one from us. 

*Once PopUp Baby LLC is set up and your event time has started a refund WILL NOT be issued*

Set Up/Take Down/Delivery 

Set up/Take down are included in your package price. Renter is responsible for clearing all areas needed for equipment and must be present at the time of delivery. Delivery 20 miles outside of PopUp Baby LLC is subject to a delivery fee. 

Equipment Cleaning Care 

PopUp Baby cleans and disinfects al equipment before and after each event.

To reduce the number of germs we ask that you immediately disinfect any equipment that has become soiled of any kind and throughout your event.